Fantastic value Support Services tailored to your needs
Our low cost service level agreements are tailored for the level of support you require with no long-term commitment.
- Bronze Service
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- Unlimited telephone helpdesk support
- Network audit and systems health-check
- Technical consultancy
- Immediate remote access support
- All standard office It equipment included
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- Silver Service
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- + Bronze Service
- Daily backup monitoring
- Monthly Antivirus checks
- Monthly windows platform patch updates
- Next business day onsite response time
- Regular remote administration
- Scheduled onsite visits
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- Gold Service
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- + Silver Service
- 24/7 server monitoring
- Budget forecasting / IT strategy planning
- Guaranteed 4hr onsite response time
- Security testing
- Multi-site connectivity / support
- Optional daily offsite managed backup service
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